Privacy Policy
At ChainBoost Network (accessible via chainboostnetwork.com), we are committed to maintaining the privacy, integrity, and security of your personally identifiable information. We recognize the importance of safeguarding your personal data in accordance with the applicable laws and standards, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy outlines how we collect, process, store, and secure your information when you interact with our website and services.
1. Introduction
Your privacy is of paramount importance to us. This Privacy Policy is designed to provide you with clear and transparent information about how ChainBoost Network handles your personal data, your rights under privacy laws, and the measures we put in place to ensure its protection. We adopt a privacy-first approach and are committed to the ethical and lawful processing of personal information.
2. Scope of Policy and Data Controller Role
This policy applies to all personal data collected through chainboostnetwork.com and any related services or communications. For the purposes of data protection laws, ChainBoost Network is the data controller responsible for processing your personal data.
If you have any questions regarding this Privacy Policy or our data processing practices, you may contact us at [email protected].
3. Categories of Data Processed
We collect and process various categories of personal data in connection with your use of chainboostnetwork.com, outlined below:
a) Usage Data: Includes information about your browser type, IP address, time zone setting, access dates and times, and how you navigate and interact with our website (e.g., pages viewed, session duration).
b) Account Data: Includes identifying details you provide when creating an account, such as your full name, postal address, email address, and telephone number.
c) Profile Data: Includes behavioral and transactional data derived from activity on your account, such as preferences, purchase history, and interaction trends.
d) Communication Data: Includes correspondence submitted by you to our support team or through other feedback forms, including your inquiries, complaint history, and communication preferences.
e) Technical Data: Includes details about the device and systems you use to access the site—such as device identifier, operating system, language settings, and screen resolution.
f) Transaction Data: Includes payment details (excluding full payment card numbers), transaction history, billed shipping addresses, and delivery logistics.
g) Preference Data: Includes records relating to your marketing and communication preferences, opted-in services, and expressed interest in specific ChainBoost Network offerings.
4. Legal Bases for Processing
We rely on the following legal bases to process your personal data:
– Consent: Where you actively provide consent to receive non-mandatory communications or participate in activities requiring active opt-in.
– Contractual necessity: Processing is required to fulfill our contractual obligations with you (e.g., fulfilling a purchase).
– Legal obligation: Processing required to comply with applicable laws or regulatory obligations.
– Legitimate interests: Where processing is necessary for the operation of chainboostnetwork.com, fraud prevention, service optimization, or marketing purposes, unless overridden by your data protection interests.
5. Your Rights
As a data subject under the GDPR or CCPA, you have the following rights regarding your personal information:
– Right of access: Obtain a copy of your personal data we hold.
– Right to rectification: Request correction of inaccurate or incomplete data.
– Right to erasure: Request erasure of your data where justified (“right to be forgotten”).
– Right to restriction: Request restriction of processing under certain circumstances.
– Right to data portability: Receive your data in a structured, commonly used, machine-readable format or request that it be transferred to another controller.
– Right to object: Object to processing when based on legitimate interests or direct marketing.
– Right to withdraw consent: Withdraw consent at any time without affecting the lawfulness of processing conducted prior to withdrawal.
– Right to non-discrimination: Exercise CCPA rights without retaliation or discrimination.
6. Security Measures
ChainBoost Network implements robust technical and organizational measures to safeguard your personal information. These include:
– Encryption of stored and transmitted data
– Authentication and role-based access controls
– Regular system monitoring and vulnerability assessments
– Routine data backups
– Employee training on privacy and security protocols
We continually review our security framework to maintain compliance with industry best practices.
7. International Transfers
Your data may be processed or stored outside your country of residence, including in jurisdictions that may not provide the same level of data protection as your home territory. To ensure adequate protection, we implement appropriate safeguards, including the use of Standard Contractual Clauses approved by the European Commission and adherence to regional compliance guidelines.
8. Data Retention
We retain personal data for no longer than is necessary for the purposes for which it was collected, including legal, accounting, or reporting obligations. Retention periods depend on the category of data:
– Usage and Technical Data: 12 months for analytics purposes
– Account and Profile Data: Retained for as long as the account is active, and up to 2 years afterward
– Communication Data: 3 years after last contact
– Transaction Data: 7 years for financial and legal compliance
– Preference Data: Until the user withdraws consent or 2 years from last confirmed interest
9. Cookie Policy
Our website uses cookies and similar technologies to enhance user experience. Cookies may be categorized as:
– Essential Cookies: Required for the functionality of chainboostnetwork.com (e.g., login, session management)
– Functional Cookies: Help remember your preferences (e.g., language settings)
– Analytics Cookies: Used to collect statistical data (e.g., Google Analytics) to understand user interactions and improve services
– Performance Cookies: Track performance metrics to optimize website responsiveness and display
10. Cookie Management and Compliance
You can manage your cookie preferences at any time using the cookie settings banner displayed upon visiting chainboostnetwork.com or through browser settings. Under GDPR and CCPA, we only process non-essential cookies with your explicit consent. You also retain the right to withdraw or modify your consent preferences at any time.
11. Children’s Privacy
ChainBoost Network does not knowingly collect or solicit personal data from children under the age of 13. If we become aware that we have collected personal data from a child under 13 without verified parental consent, we will delete the information promptly. Parents or legal guardians who believe their child has provided us with data should contact us via [email protected].
12. Policy Updates
We may revise this Privacy Policy periodically to maintain legal compliance or reflect changes in our services or procedures. When material changes are made, users will be notified via email or website notification, and continued use signifies acceptance of the current policy version.
13. Contact
If you have any questions, requests, or complaints related to this Privacy Policy or your personal data, please contact us at:
Email: [email protected]
Compliance Statement
ChainBoost Network adheres to all applicable data protection laws, including GDPR and CCPA. We welcome your inquiries regarding our privacy practices and are committed to addressing any concerns responsibly and transparently.